Contact Policy

Last updated: August 30, 2023

1. Introduction

This contact policy page aims to inform our valued visitors and customers about the proper channels and guidelines for contacting us.

We appreciate your interest and aim to maintain open, transparent, and prompt communication.

2. Preferred Method of Contact

For all inquiries, feedback, or support needs related to Kapida Rugs, we encourage you to reach out to us via email:

3. Response Time

We try our best to respond to all emails within 24 hours.

However, depending on the volume of inquiries and the nature of your request, it may sometimes take us a bit longer.

We will get back to you as soon as possible.

4. Usage of Collected Information

Any personal information provided during your communication will be used solely for the purpose of addressing your inquiry.

Kapida Rugs respects the privacy of its users and will not share, sell, or distribute your personal information without your consent, unless required by law.

5. Spam Policy

We request that you refrain from sending unsolicited promotional material or spam to our email address.

Such emails will be ignored and may be reported as spam.

6. Respectful Communication

Kapida Rugs values respectful and constructive communication.

Please ensure that your inquiries and feedback are conveyed in a polite and professional manner.

Abusive, rude, or threatening emails will not be entertained and may result in being blocked from future communication.

7. Updates to This Policy

Kapida Rugs may update this contact policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We recommend reviewing this page periodically to stay informed about our contact guidelines.

8. Questions or Concerns

If you have any questions or concerns about this contact policy or any other aspect of our website, please do not hesitate to reach out to us at: [email protected]

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